Answers to Frequently Asked Questions

Although the Robocash service tries to make the loan process as simple as possible, you may have some questions. We offer you the answers to the most frequent ones.

Knowing the robot

• What is the "Robocash" service?

  It is the first and only fully automated on-line service. Will grant the loans any time of the day. The human factor is completely excluded, so you can be sure the decision making process is objective. Money is transferred instantly.

• What types of loans does the "Robocash" grant?

  The «Robocash» grants definite economic amounts for the client’s temporary use. The size of the loan can vary from Rs 5,000 to Rs 60,000 rupees.

• What are the operating hours of "Robocash"?

  The service can be used 24/7 without holidays or non-working days. Call center working hours are the same.

• How long is the contract kept in the database?

  For 5 years. If you wish you can request it in paper format by sending an email to support@robocash.lk. It will be sent to you within two weeks.